Complimentary Hotel Stays Terms of Service

We understand that if you’re a business owner, or a Complimentary Hotel Stay recipient you want to feel comfortable about this type of marketing incentive. Complimentary Hotel Stays works in partnership with Redeem Your Vacation to provide your vacation.

This is how the complimentary vacation works:

You are NOT required to attend any timeshare presentations to use this vacation incentive or are there any other hoops you'll need to jump through to redeem your Complimentary Hotel Stays vacation.

Redemption Process

You have 18 months to enjoy this incentive so you do not need your travel dates confirmed today to get started.

Activate your Hotel stay within 7 days of receiving the email from Complimentary Hotel Stays by simply paying the recovery costs for the local government taxes and tourism fees.

Check your email (inbox, spam or junk folder) after activation for an email containing the link to manage your trip. ​

Next step simply login to Redeem Your Vacation, Select your preferred travel dates and view available Hotels or Resorts. For the Best Hotel / Resort options and availability search weekday travel with check-in from Sunday to Thursdays. Hotels and Resorts are often busier at weekends so some weekends may have limited availability or small surcharges.

​You will have a certain time period specified in the email (please check inbox and spam/junk folder as it comes from a third-party vendor) to activate and pay for the nominal taxes and fees. These currently range from $19.00 to $44.14 USD per night for International Destinations (outside the USA). In the USA Destination fees range from $28.12 to $69.95 USD per night. Taxes and fees are subject to change, as they are nominally set by Governments and major corporations.

Validity

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Once taxes and fees are paid, you have up to 18 months to reserve and use your complimentary vacation. Please make sure you do not let it expire, as ​certain Holidays and special events may have limited or no availability. We do want you to enjoy your vacation! ​

Each vacation is designed as a couple’s getaway. The majority of available room types will be for up to 2 adults, as these are the most common hotel room configuration. Some destinations may not have room configurations with availability for children. Adding children may reduce your hotel options or available date selections. ​

GROUP travel is NOT allowed.

Only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates.

Restrictions

You are only entitled to claim 1 complimentary domestic USA and 1 complimentary International vacation in any 365 day period, commencing from the date of your 1st booking.

The main reservation holder must have a Major Credit or a Bank Debit Card with a Visa or Mastercard logo, plus a valid government-issued ID to check-in and at least one occupant must be at least 21 years of age.

All reservations require a minimum of 30 days advance notice to book.

The user must reside at least 100 miles or 160 kilometres away from the destination resort of choice.

Additional Expenses

The hotel may ask you for a refundable deposit or credit card to cover any additional expenses. This is common practice, not just for complimentary stays. During your stay only the room costs are complimentary. All other costs incurred, minibar, room service, laundry, restaurant bills, excursions etc. are at your own expense.

Gifting License

If you're also interested in providing unlimited vacations to attract and retain employees and clients, reach-out to Complimentary Hotel Stays using the form below these Terms of Service.

You need to know that when you give a Complimentary Hotel Stay style of vacation to customers, that they’ll find the booking process to be easy and the accommodation to be of an excellent standard. Remember, we only use Tripadvisor 4.5* Rated Hotels & Resorts

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